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Frequently Asked Questions And Answers

Q: Why can the OKCharger Vending Machine substantially charge my mobile battery within 20 minutes?
A: OKCharger Vending Machine uses patented technology called Micropulse technology to rapidly charge a mobile phone battery, which is a different electrical charger technology from the conventional charger you have at home. 
 
Q: How do I pay for $2 for the charge in Australia?
A: By using $1 or $2 AUD coins. Some of the OKCharger Vending Machine has setting for 20 cents. Please check individual unit display for coin receptor setting details. 
 
Q: Can OKCharger Vending Machine charges all current mobile phone battery models?
A: NO. OKCharger Vending Machine can charge about 90% of the current mobile phone battery models in the market. More information about OKCharger Vending Machine compatible models of current mobile phone batteries can be found on the product info page or click here to view the specific page of the OKCharger Vending Machine Product Brochure for compatible mobile phone battery information.  
 
Q: How can I find out if my mobile phone battery can be charged using OKCharger Vending Machine?
A: Without using too much technical jargon to explain this, the best way to find out is to try it out on a OKCharger vending machine. The voice instruction from the OKCharger Vending Machine will let you know if your mobile phone battery can be charged or not.
 
If your mobile phone battery is unchangeable, you won’t be asked to insert any coins, and you will be told so by the OKCharger Vending Machine voice.
 
There is no charge for trying or testing a mobile phone battery and you will only be asked to insert any coin when OKCharger Vending Machine finds your mobile phone battery is compatible and can be charged.
 
OKCharger Vending Machine gives both audio and flashing light signal instructions. Therefore, blind and deaf mobile phone users can also benefit from OKCharger Vending Machine.

Videoes - How to tell if a mobile phone battery can be charged by OKChager Vending Machine.

   
     
     


 
Q: Can I use the OKCharger to charge my new mobile phone battery?
A. Yes.
 
Q: How long does it take to charge my mobile phone battery from empty to full?
A: OKCharger Vending Machine vends 20 minutes charging service for $2.
 
Currently, different mobile phone models batteries electricity capacity varies from 8 hours talk-time to 15 hours talk-time. The higher the price you pay for a mobile phone, the longer the battery talk-time  you will get, due to the battery having higher electricity capacity.
Therefore, we don’t know how long will it take (or how much will it cost) to charge your mobile phone battery from empty to full. You will be able to use your mobile phone after 20 minutes charge the (costing $2) with the OKCharger Vending Machine, regardless the model of your mobile phone.

 
Q: What if I leave my mobile in the charging bay for longer than 20 minutes; will my mobile battery be damaged or over charged?
A: NO. Once your mobile battery is charged up to full, it will stop being charged or charging will be terminated. But it is not recommended to leave your  mobile phone batter in the charger for longer than 20 minutes. It is recommended that you take it out as soon the charge has finished.  

At some OKCharger Vending Machine locations, if you come back long after 20 minutes for your battery, you might need to collect your battery from a shop nearby as your battery might be removed by the site manager to allow other customers to  use the OKCharger Vending Machine. Information about the shop acting as site manager will be displayed on the individual OKCharger Vending Machine unit. 
 
Q: Can I take my battery out sooner than 20 minutes?
A: Yes. Your mobile phone battery will be charged up to usable in just about 3 minutes.
 
Q: What if I forget my Pin?
A: Contact the OKCharger Vending Machine site manager who will be listed on the OKCharger Vending Machine unit. They will be able to retrieve your battery for you. Service charges may apply. 
 
Q: What if I forget to return to the OKCharger Vending Machine to retrieve my battery?
A: Contact the OKCharger Vending Machine site manager which will be listed on the OKCharger Vending Machine unit. They will be able to retrieve your battery as well as send it back to you. Services Charges may apply. 
 
Q: Will OKCharger Vending Machine damage my battery?
A: No. OKCharger Vending Machine manufacturer is a fully qualified electronic products manufacturer who is also QC and CE certificates holder.
 
Q: How can I find out the location of a OKCharger Vending Machine?
A: Visit the website www.OKCharger.com or contact us using the contact form on the website.
 
Q: What if the OKCharger Vending Machine unit is faulty, how can I report a faulty unit?
A: Please contact the site manager who is listed on the OKCharger Vending Machine unit or contact OKCharger Australia from our website www.OKCharger.com/contactus.php.
 
Q: Where can I buy the OKCharger Vending Machine?
A: Please contact OKCharger Australia by visiting our website www.OKCharger.com/contactus.php
 
Q: How can I advertise on the OKCharger Vending Machine?
A: Please contact us on www.OKCharger.com/contactus.php

Q: Can OKCharger Vending Machine charger LG phone batteries?
 
A: In terms of compatible cell phone battery model, the best way to find it out is from this page of the OKCharger Product Information Brochures.

The compatibilities of the cell phone battery is determined by the location of the charging terminal of the battery, but not by the brand nor the model of a particular brand.

Therefore, we won’t be able to advice if OKCharger can charge all LG brand cell phone batteries or not. Please take some photos of the battery in question and email them to us.

If your question is not cover here, please contact us

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